About Botanica Paper Co.
We are a small family-run stationery brand build around the idea of thoughtful connection and communication with loved ones. We strive to create beautiful and uplifting paper goods using the highest quality materials while working with local printers and manufacturers. Guided by our passion for design and illustration, we pay special attention to details, and each one of our items is carefully inspected by hand, beautifully wrapped, and shipped from our home studio.
We truly value each of our customers and aim to cultivate lifelong relationships and connections. We are always here for you and welcome any questions, feedback, or ideas regarding our goods and services. We appreciate your interest in Botanica Paper Co.
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My artistic journey began when I was just a child. I had an innate love for various forms of art and design. I loved creating with anything I could get my hands on, which led to exploring different mediums and techniques that would spark my creativity. I collected greeting cards from family members that lived in other parts of the world, and I used to hand-paint cards for friends and family on special events. I continue to hold that passion in me today, and I love applying various analog and digital techniques to whatever inspires my work.
Since 2010 my work has grown slowly and organically from humble beginnings, progressing to collaborating with prestigious companies and developing my own stationery line. I gather inspiration from the endless beauty of the natural world, botanicals, fauna, nostalgia, and the timeless folk motifs of my Romanian roots.
Although I strive for elegance and timelessness in my designs, I enjoy pushing my creativity through composition, themes, and colors while adding a touch of sweetness. My hope is that our paper goods become small works of art for you to enjoy, treasure, and share with others.
WARMEST WELCOME,
~ Oana Befort | Founder, Botanica Paper Co.
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Read more about Oana here.
TERMS & FAQ
OUR PROCESS
How are your illustrations made?
All are products are illustrated by Oana Befort, Botanica Paper Co.'s founder, illustrator, and designer. Oana hand-paints the artworks using a variety of mediums, such as gouache, watercolors, colored pencils, etc.
For more peeks behind the scenes, follow Oana's Instagram page.
Where do you print your products?
The large majority of our products are printed in USA. We love working with local printers and manufacturers as much as possible. A good portion of our greeting cards are also foiled in our studio on a tabletop foil press.
Can I collaborate with Botanica Paper Co?
Reach out to hello@botanicapaper.com to chat about collaborations.
SHIPPING
When can I expect my order to arrive?
Most orders are processed and shipped in 2-3 business days from our home studio in Council Bluffs, Iowa.
Domestic orders usually take between 2 and 7 days to arrive at their destination, depending on the selected shipping method. From time to time delays might occur during the holiday seasons.
Do you ship internationally?
We currently ship internationally. For International shipments, shipping costs depend on where you live and the method chosen at checkout.
International transit time may take up to 21 days, depending on your own country's postal system. Please note that we are not responsible for any customs fees or duties on international shipments, as these are the responsibility of the purchaser.
RETURNS
What is your return policy?
Unused and unopened products may be returned within 15 days of receipt for a full refund minus the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, final sale items, and discontinued sale items are non-refundable and may not be exchanged.
To initiate a return, send an email to hello@botanicapaper.com
Can I exchange a product?
We can edit your order and exchange products if the order did not ship yet. Once your order has shipped, exchanges are not an option anymore. In this situation we would be able to proceed with a return and you would need to place a new order for the new items.
To initiate a return, send an email to hello@botanicapaper.com
ORDER ISSUES
What should I do if my order arrives damaged?
We put a lot of care in packaging your order in the best possible way, but If your package arrives damaged, please email us at hello@botanicapaper.com within 7 days of delivery.
Please provide a picture of the item and packaging showing the damage.
What should I do if my package is lost?
If you have a package that was marked as delivered but you have not yet received it, we ask you to take the following steps:
1. Check with your neighbors or front office (if applicable) to see if the package was left there.
2. Reach out to your local post office or UPS facility.
3. Contact us at hello@botanicapaper.com and include your order number.
Please report your lost or stolen shipment within 7 days of the marked delivery date.
Please note that we are not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.