We are doing our best to make sure that everything is perfect, but if there are any problems with your order, please contact us, and we can solve things as soon as possible.
Items can be sent back for a full refund, not including return shipping, within 14 days of receipt. Merchandise must be unused, in its original re-sellable condition. Merchandise not in above-stated condition is not eligible for return.
Please contact us, and we will send instructions to begin the return process. Customers must pay for return shipping. Once we receive the merchandise, we will issue a refund.
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If you are interested in an exchange, please contact us to set everything up. Customers must pay for return shipping.
Please note that custom items are not refundable.
If you have any questions or concerns, please contact us before buying.
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Sometimes items can get damaged during shipping. If this happens to your package, please provide a picture of the item and packaging showing the damage. This way we can take further actions on the issue.
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Please note: We are not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.
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Copyrights of all illustrations are non-transferable with sale. Oana Befort © all rights reserved.